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Thursday 18 December 2014

Open-plan Office: Pros & Cons


Known to many, but for those who are new to the term "Open- plan office," it means the design for any office plan that makes use of a large, open space minimizing the need to building distinct rooms known as private cabins or private offices.

There has always been an argument, whether open-plan offices will make for the best work environment or reduce productivity. If you are one of them who is confused, whether to adopt this design for your office or not? Below are the pros and cons of open-plan offices that will help you decide what’s best for your company.


Pros


From staff point of view

1- Easy to interact  

With an open-floor at large and with no physical obstacles, makes it easy and quick for employees to interact with each other, while at work. This can include eye-to-eye contact and sign communications too, from a distance. The floor, if divided, includes movable elements which can be customized as per business needs.

2- Advise/assistance on-the-go  

With no walls or physical barrier across the floor, an open-floor plan makes it easy for employees to bounce ideas around and get help from relevant departments on-the-go. This means employees can call out each other for advice or assistance without having to knock on the doors.

3- Call for discussions

In an open-plan office, interactions are more easy and casual than a closed-office plan where most of the employees have a separate cabinet. Having an informal work environment, you can call for discussions anytime, especially when there is an important announcement or message that you would like to convey.

From business point of view

1- Flexibility  

Adopting an open-plan office for running your business, you don't need to squeeze employees, or build small, congested cabins to accommodate employees forcibly like that seen in many  closed-office structure. You can accommodate few or many employees in a single room at large, as well as divide the floor into customizable partitions, if required.  

2- Reduce cost  

Having a closed-office plan design will incur you hundreds of dollars, even if you plan to shift a wall slightly to different angle that you wish. Also, if you business flourishes in a short span of time, you'll have to invest in a new office place that can allow you accommodate more employees to manage your business growth. An open-plan office will be the cheapest solution when it comes to renovations and accommodation for new employees.

3- Best use of resources
Not only an open-plan office will be cost-effective when it comes to renovations and space required to accommodate new employees, it also becomes less costly to heat or cool an entire floor rather than multiple cabinets.  Also, it saves the cost behind printers, scanners and photocopiers as it becomes easier to share and use them in one room.  


Cons 


From staff point of view

1 - Noisy atmosphere  

An open-office plan creates a free and informal environment. This means the high level of interactions between employees can be a major issue. Apart from the staff’s voice, you'll continuously experience the disturbance of phone calls, keyboards, and other resources than you use in the office.

2 - Health issues  

There are many health issues that spread easily, therefore any outbreaks of flu can result to many of the employees catching the same disease. This will result to a high productivity loss as most of them will be on an off from work.

3 - Internal conflicts  

An open-plan office no doubt encourages an informal environment, but there are chance when an introvert employee can be overpowered by obstreperous employees. This creates a  mix feeling amongst the shy employees to have their own workspace, just because they won't to be away from those ugly internal conflicts.  

From business point of view

1 - No confidentiality  

The level of privacy is very less, equivalent to negligible in an open-plan office as there are no partitions or walls on the floor at large. This means sensitive material/information are hard to keep confidential. This includes private calls, emails, messages over chat and much more.

2 - Hampers productivity
The open-plan office may offer employees a free environment to work, but at the same time the noise and distraction caused amongst them can lead to decreased productivity.


To end with, from one side an open-plan office creates a refreshing environment, but on the other side the chances of decreased productivity increases. Currently, this type of design is trending in the market, however still not rated as the most ideal office solution. With the above pros and cons, you can decide whether to introduce an open-plan office design to your office, or not.